The company was founded in 1986 by Mr. Ilias Palavratzis.

His deep knowledge of the automotive spare parts industry gained as head of supplies at ELVO – Hellenic Vehicles Industry S.A., helped him to realize the need for the establishment of a specialized office that would meet the international marketing needs of foreign spare parts manufacturers, acting as their “ambassador” in the Greek market.

From its early days the company enjoyed a remarkable growth, since both the number of foreign firms represented by the company and the number of its customers was increasing steadily.

  • With the help from the founder’s son, John, who joined in 1991, the company expanded rapidly and enjoyed impressive rates of growth during the 90s and early 00s.
  • In 1996 the company relocates to new, private-owned premises, in the center of Thessaloniki.
  • Since 1998 PAL Company has been investing heavily in information technology, keeping up-to-date with the latest developments and modernizing its software and hardware on a continuous basis.
  • Continuous growth, along with the need to follow modern commercial practices, led the founder to transform the firm into a General Partnership company in 2006 (from single man business type), thereby allowing strategic partners, executives and marketing specialists to join.
  • With already 15 years of experience in the industry, John Palavratzis gradually takes full management responsibility while he attends a part-time executive MBA course in 2005, to enhance even more his managerial and entrepreneurial skills.

Our main activity

  • The representation and marketing services to foreign firms (manufacturers and exporters) that they seek of highly professional company to capture for them a satisfactory market share and promote their services and products to the Greek auto-parts market, successfully.
  • We are a commercial representation company, which is ready to promote and manage many important international brand names in the market arena of auto spare-parts in Greece.
  • We supply the aftermarket for all types of cars, trucks, trailers, buses, vans as well as the industrial and marine market.
  • We ensure the interests of our Greek customers offering them a combination of quality, guaranteed and innovative products at absolutely reasonable prices.

Our certificate of performance is our development and our increasing sales together with the long lasting cooperation with the best manufacturers of spare parts for the automotive and industrial market.

Our expertise

We provide expert marketing services for all our partners of auto spare parts, offering them a competitive advantage and a big market share  in the Greek market as we hold a reputation of a company representing only first class spare-parts at the right time with the best terms.”

Our cooperation with leading manufacturers for automotive spare parts cover the following vehicles:

  • Passenger cars  (all makes)
  • Trucks of all types and all makes (MERCEDES, MAN, VOLVO, SCANIA, DAF, etc.)
  • Trailers of all types and all makes (BPW, ROHR, GIGANT, SAF, etc.)
  • Buses of all types and all makes (MERCEDES, NEOPLAN, MAN, etc.)
  • Vans, PICK-UP, TRANSPORTERS, (MERCEDES: VITO, SPRIDER, ATEGO, etc.)
  • Industrial and marine spare-parts

We aim to absolute customers’ satisfaction before, during and after sales, while building strong customer relationships with them, defining as our main target a long-term and mutual profitable cooperation.

We are and we intend to stay in the future a premier provider of exceptional marketing services in Greece, of selected automotive spare parts and related services for first-class international manufacturers and brands.

Through our passion for high standards, our respect to our values and ethics and our commitment to exceptional performance we manage to outperform our competition and fulfill the mutual agreed targets of our business partners.

The 21st century will surely bring more innovation, new services and cutting edge technology and new products and services to sell.

  • We will continue to form and lead the markets in which we compete while offering added value to all our customers, enhancing their competitive advantage and together grow our market share.
  • Our company has a flexible structure, in which each member of staff has accountability in a specific area of the business, but at the same time is aware of the company’s full operations and functions.
  • The objective of this approach is our continuous strive for first-class service provision to our suppliers and maximum customer satisfaction at the same time.
  • We are a fully marketing-driven company.
  • Sales have grown from €8,1m in 2005 to €12,4m in 2009.
  • Average growth rate during the period of 2005-2009, has been 11, 3%, in a market that has been declining or – at best – remained unchanged.
  • Growth has been consecutive, even in the years of financial crisis (2008 -2011).
  • 2012 is expected to bring further growth, though marginal.

WHY CHOOSE THE PAL COMPANY?

  • With presence in the business for more than 25 years, we have developed a rich know-how which is unique for the automotive spare parts industry in Greece.
  • Our experience in the sector together with employment of modern management practices helped us to effectively and efficiently serve both our suppliers and customers, in Greece.
  • This understanding allows us to be more valuable to:
  • Existing and potential customers, through providing expert advice, support and assistance related to our products, before, during and after sales.

 

Existing and potential suppliers (partners); through detailed knowledge of the particularities of the Greek market we lead the way to supplying companies for the successful adjustment of their strategy.

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